Title: GENERAL STAFF
Reports to: Restaurant Manager
Summary of Position:
Provide friendly, responsive service to create an exceptional experience for all our guests.
Take orders and prepare all menu items. Cook and prepare a variety of food products including
meats, poultry, vegetables, sauces, and other food products using a variety of equipment and
Duties & Responsibilities:
Complete opening and closing checklists.
Prepare a variety of meats, poultry, vegetables and other food items for cooking in a
variety of kitchen equipment.
Understand and comply consistently with our standard portion sizes, cooking methods,
quality standards and rules, policies and procedures.
Handle, store and rotate all products properly.
Maintain a clean and sanitary work and service area including tables, shelves, walls,
oven, and refrigeration equipment.
Take food orders from guests; accurately enter orders in our point-of-sale system which
relays orders to the kitchen.
Accept payment, process credit card charges or make change accurately.
Handle phone orders with professionalism and accurately collect information needed to
Monitor and observe guests dining experience. Ensure guests are satisfied with the food
and service. Respond promptly and courteously to any requests.
Be available to fill in as needed to ensure the smooth and efficient operation of the
restaurant as directed by the restaurant manager or immediate supervisor.
Attend all scheduled employee meetings and brings suggestions for improvement.
Promptly report equipment and food quality problems to Manager.
Inform manager-on-duty immediately of product shortages.
Perform other related duties as assigned by the manager-on-duty.
No previous restaurant experience required preferred customer service skills
Possess basic math skills and have the ability to handle money and operate a point-of-sale
Be able to work in a standing position for long periods of time (up to 9 hours).
Be able to reach, bend, stoop and frequently lift up to 40 pounds.
Have exceptional grooming and hygiene habits.