Aerotek is hiring Switchboard Operators for a large healthcare company in Indianapolis!This position is a basic switchboard role, where these operators will be picking up the line, greeting the customer, and transferring it to the appropriate department. Calls can range from someone asking about outpatient hours to someone calling in with an emergency that will need to be directed to the emergency line.
250 inbound calls/day
Greets customer via telephone
Handles any and all calls that come through on the hospitals 1-800 line
Answers questions regarding hours, locations, personal, etc.
Transfers emergency calls to ER
Pages physician's on behalf of patients
1 year of steady employment in a call center role where 50 calls are taken/day
High caliber of customer service (professionalism, polite)
Strong job history
Please apply below or email your resume to Alisa Norris for consideration!About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.Location: Indianapolis, IndianaPosting ID: 7295879Pay Rate: Up to US$13.40 per hourThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.