02 Sep
call center representative
Illinois, Libertyville 00000 Libertyville USA

Vacancy expired!

The customer service representative is responsible for assisting customers with questions, orders, tracking, and information about the hundreds of products offered. This role is a vital component to the success of the organization. Serving as the first line of customer contact, you can expect to offer world-class customer service on each call.Duties:

Inbound calls (30-60 calls a day)

Ability to handle upset customers and order issues over the phone

Adhere to call waiting KPI's

Account maintenance

Order processing and data entry

Use ERP and CRM software to update and track orders

Utilize "Activate", a system that is similar to Quickbooks

Upsell customers on products and quantity

Help with small projects when needed

Monday through Friday9am to 5pmAbout Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.Location: Libertyville, IllinoisPosting ID: 7296437Pay Rate: US$15 - US$17 per hour + Dental, Vision, Health InsuranceThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Vacancy expired!

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