02 Sep
Customer Care Representative I- PS38669
Nevada, Las vegas 00000 Las vegas USA

Vacancy expired!

Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the

foundation upon which we’re creating greater access to care for our members,

greater value for our customers, and greater health for our communities. Join

us and together we will drive the future of health care. This is an exceptional opportunity to do

innovative work that means more to you and those we serve at one of America's

leading health benefits companies and a Fortune Top 50 Company.Due to the current COVID-19

(coronavirus) pandemic, this position will require you to work remotely from

your home with the flexibility to return to a regular, in-office work

environment. As we continue to monitor guidance from CDC and state

officials there may be times you would need to report to the office on a

monthly or quarterly basis for team meetings or engagement activities.

As a Customer Care Representative you will act as a trusted advisor and

educator on health care related inquires. You will guide our

customers to a better healthcare experience, working every day to make

healthcare easy by the service you provide. If you want to be a part of this exciting team, make a

difference in someone’s life and help make healthcare easy, apply today! Here’s what

a typical day may look like:

From the

moment you login, you’ll be focused on proactively resolving our members and/or

providers questions and concerns using computer based resources to find answers

You will guide

members and providers with their healthcare needs by explaining benefits,

solving claim concerns, helping find a doctor via telephone calls, online chats

or e-mails.

You will

partner internally to create a seamless experience for our customers and

resolve potential issues.

Here’s what Anthem offers:

A career path with

opportunity for growth within 9 months.

Ability to obtain your

Associate’s or Bachelor’s degree paid for in full or further your education

with tuition reimbursement.

Affordable Health

Insurance, Dental, Vision and Basic Life

401K match, Paid Time Off,

Holiday Pay

Quarterly incentive bonus

and annual increases plan based on performance.

At Anthem, the team is comprised of the best and the

brightest from diverse

experiences, cultures, and backgrounds. The differences we each bring to the

table are a part of what makes our company so successful. Qualifications Must be able to work any 8 hour

shift between the hours of Monday through Friday 10:30am –7:00pmHourly rate: Based on experience

is between $14.34- $17.92Please check your email

regularly for correspondences inviting you to take an online assessment

High school diploma and 1

year of experience in customer service, including excellent communication both

verbal and written and problem solving skills; or any combination of education

and experience, which would provide an equivalent background.

A passion for serving

others with the ability to be empathetic and the desire to help resolve members

questions at the first point of contact

Must have a strong work

ethic and sense of responsibility for your team mates and our members,

demonstrated by the simplest things like being on time and available to meet

member’s needs

Ability to work from home with internet access and a

quiet and private work space


Vacancy expired!

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