06 Sep
Automotive Title Clerk (Tacoma)
Washington, Seattle-tacoma 00000 Seattle-tacoma USA

Vacancy expired!

We are a venture-backed startup that is helping car buyers and sellers save thousands of dollars by transforming the brick and mortar dealership into a peer to peer marketplace. We’re looking for people who are passionate about delivering awesome customer experiences, leveraging the internet to demolish information asymmetries (and transaction costs), and being part of a closely knit (and rapidly growing) team.

We're looking for a Automotive Office Clerk to handle day to day tasks across multiple markets. You will use a discerning eye to proof and check incoming documentation from our customers. You will communicate directly with buyers and sellers to correct mistakes and errors in their paperwork, and track down truant parties. Through careful research you will learn the ins and outs of regulation in each of our markets, submit all titles for review, and mail plates and documentation out to our buyers. Much of this work happens within our proprietary software, so you must be computer savvy and comfortable learning new technologies. Ideally you have title clerk experience in two of our markets (WA, OR, CA, or TX), though we are willing to train the right applicant in the particulars of each.

You have the following qualities:

You're a people pleaser. You love people, and going the extra mile to make them happy.

You’re analytical, and you are comfortable around spreadsheets and large volumes of paperwork.

You're a self-starter, comfortable identifying issues and solving them without outside direction.

You're comfortable around cars and technology, and you have knowledge of both.

You have a strong presence on the phone and are comfortable being firm with truant customers.

You're self aware, and you have high emotional intelligence. You can read someone's signals, and you know when to talk and when to listen.

You thrive in dynamic working environments. Change is your middle name (or perhaps there's a "ch" in one of your names somewhere?).

You're a multitasker. You're comfortable juggling multiple projects, priorities and mediums.

However you choose to define them, you have extremely high standards.

RESPONSIBILITIES

Fact checking incoming paperwork

Working directly with customers to correct mistakes

Chasing down late paperwork with difficult customers

Submitting titles in multiple markets with a high rate of success

Learning the difficulties unique to each market and mastering them

Carefully tracking the progress of each deal in spreadsheets and notes within our software.

Mailing all plates/titles out to buyers.

COMPENSATION

Competitive salary and equity opportunity. Full benefits and 12 days of paid time off to start. Relocation available to select applicants.

HOURS

M-F 9-5

Vacancy expired!


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