Customer Care Representative

Responsibilities

of the Customer Care Representative :

Invoice and verify accounts accurately and in a timely manner

Verify inbound receipts for accuracy

Develop and maintain customer relationships in a professional manner

Perform other duties as directed

Required Qualifications for the Customer Care Representative :

Excellent communication skills with the ability to read and speak English

Time management skills

Computer proficiency

Must be able and willing to complete a pre-employment basic math skills test

Must be able and willing to complete a pre-employment background check and drug screen

Preferred Qualifications of the Customer Care Representative :

High School Diploma or GED

Customer service experience in warehousing and / or logistics

Experience working with Microsoft Word, Excel and Inventory Control System Software

Work Environment

This is a cold storage environment

Temperature in warehouse ranges from -20 degrees up to 54 degrees

Mid top or high-top Steel toe or Composite toe boots are required

Must be capable of multi-tasking and communicating with a variety of people and personalities

Noise level in the warehouse varies and, at times, can be loud