10 Sep
Growth Potential-Admin Customer Service Assistant (Seattle/Shoreline Area)
Washington, Seattle-tacoma 00000 Seattle-tacoma USA

Vacancy expired!

Do you want to work in a fast paced position where you will never be bored?

We are seeking an Administrative Customer Service Assistant to join our team! We are a family owned, growing Handyman and Construction company. We love our team members and when we win you win!

We are looking for a go-getter. We need a self starter who is not afraid of multi-tasking or hard work and is interested in growth potential. This is a part-time role that has the potential to grow into full-time. Hours are 4 hours a day, 5 days a week with Thursdays and Sundays off. Can potentially be flexible with times. Work will be remote with potentially some in person meetings at our Home Base in Shoreline.

You will be responsible for helping customers by providing product and service information and resolving issues in addition to many other responsibilities as listed below.

Responsibilities:

Handle customer inquiries and complaints via phone and email

Provide detailed information about our services

Create estimates and invoices using our provided formulas and procedures

Answer customer and team member questions

Walk customers through our booking and payment processes

Troubleshoot and resolve issues and concerns among customers and team members in the field

Document and update customer files based on interactions

Develop and maintain a knowledge base of the evolving services and company procedures

Create and implement bookkeeping systems

Create and maintain budgets

Assist with time card approvals and employee management

Social media creation, marketing and management

Ad and marketing creation and design

Personal assistant services for owners

​Qualifications:

Previous experience in Customer Service, Sales, Office, Administrative, or other related fields - if you have the ability that's what matters

Technologically savvy and eager to continuously learn and improve on our app and web services and systems

Clean and professional social media and online presence

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Friendly and upbeat personality

Ability to keep calm with challenging customer situations or in a fast paced environment

Excellent written and verbal communication skills

Compensation:

Pay is $20-$25/hour depending on experience and qualifications with 20 scheduled hours per week. Potential to turn into full time 40 hours per week. Pay raise and growth potential.

Weekly performance bonus compensation structure. Up to a $100 bonus weekly. We want you to be in charge of your income and career here with us and plan on issuing raises and/or benefits as we grow.

To apply please email your resume and why you believe you are a great fit for this position. Tell us why you are a tiger not a turkey. You can also call Lauren. She will be conducting phone screens and interviews this week.

We look forward to hearing from you.

Vacancy expired!


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