Technical Support Specialist (Wenatchee)

GTC Technical Support in Wenatchee has an immediate need for a Technical Support Specialist.

Duties include providing exceptional customer service by screening incoming phone calls for first level email and internet connection problems for multiple companies, as well as solving problems for the customer in a technical support / help desk environment.

Multiple shifts available

Full-time and Part-time

24/7 Operation

Entry Level, technical support, customer service position

Qualifications:

Superior customer service skills

Excellent English oral communication, documentation, spelling and typing skills

Bilingual applicants encouraged to apply

Beginner level IT diagnostic skills

Strong commitment to learning new technologies

Proficiency with PC and Mac operating systems preferred

Basic understanding of network connectivity

High school diploma or GED preferred, but not required

Further technical education preferred, but not required

Detailed training will be provided.

Please email your resume for consideration, or come by to fill out an application.

4 Kittitas St. Ste. 300

Wenatchee WA