Dock Supervisor

Job Description :

Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping / dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel.

The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading / unloading of freight on assigned shifts.

In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary.

Previous experience with cargo operations is a plus. This position reports directly to the Operations Manager.

Core Responsibilities & Duties :

Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations

Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers

Assign job tasks to workers according to unloading and loading schedules

Provide guidance to subordinates on goals and objectives on a weekly basis

Field customer calls on service issues, special service request, rates and new accounts

Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies

Execute appropriate load plans and proper load balance to ensure safe vehicle operation

Coordinate work assignments, monitor performance, and provide training on relevant job duties

Maintain facility appearance, condition and security

Maintain record of those responsible for trailer seal verifications

Perform security checks when facility is dark or during Holiday breaks

Perform facility inspections

Assist in the loading and unloading of trailers

Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation

Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road

Must be able to frequently lift and / or move up to fifty (50) pounds

Must be able to occasionally lift and / or move up to ninety (90) pounds

Other duties as assigned

Qualifications :

Strong team player that thrives in a fast-paced environment

Ability to drive performance of direct reports and lead a team in a lean manufacturing environment

Prior air freight experience is required

International / Import experience is a plus

Must have two (2) or more years of supervisory experience in a high- volume, fast-paced environment

Must possess demonstrated leadership ability

Knowledge of proper freight handling techniques

Knowledge of Hazardous Materials handling

Ability to communicate effectively with all levels of operations

Must be flexible to work weekends and nights

Forklift and general freight handling experience

Skills :

Ideal candidate will possess a can do attitude with a will do work ethic

Must have the ability to work in a fast paced environment

General computer skills - Microsoft Office, Outlook, AS400

Excellent communication and problem solving skills

Forward Air is an Equal Opportunity employer.

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