Payment Posting Representative II - PBS-K

Description : POSITION PURPOSE

POSITION PURPOSE

Performs the day-to- day cash posting reconciliation activities within the hospital revenue operations ($3-5B NPR) of an assigned Patient Business Services (PBS) location.

Serves as a member of a Payment Posting team at an assigned PBS location responsible for ensuring accurate billing, collections, and posting processes are followed, Responsible for supporting the management of cash reconciliation and general ledger activities.

The position reports directly to the Supervisor Payment Posting.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Performs daily activities of the payment posting team that receives, posts, and reconciles all incoming cash payments as part of the revenue cycle process for an assigned PBS location.

Responsible for complete daily balancing of all incoming cash received versus cash posted to customer accounts to ensure all cash is appropriately applied.

Carries out duties in a manner which promotes accurate cash posting and reconciliation.

Documents corrections regarding discrepancies created and outstanding items and exceptions in appropriate system(s).

Serves as a resource providing problem resolution to the payment posting team.

Tracks data on payment activity and findings for the supervisor, preparing special reports reflecting internal metrics as needed.

Reconciles payments and accounts to prepare and ensures accuracy for the general ledger entries utilizing accounting principles.

Adheres to proactive practices which includes cash posting of all incoming payments in a timely and accurate manner.

Performs processes related to cash posting and ensures such activities are submitted timely, tracked, trended and reported to key stakeholders.

Assists with providing training and guidance to other team members.

Other duties as needed and assigned by the supervisor.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

MINIMUM QUALIFICATIONS

High school diploma or Associate's degree in Accounting or Business Administration or related field, with up to three (3) or more years of relevant knowledge of revenue cycle functions and systems and experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience.

CPA certification preferred. Experience in a complex, multi-site environment preferred.

Excellent written and verbal communication skills and organizational abilities.

Strong interpersonal skills in interacting with internal and external customers.

Strong accuracy, attention to detail and time management skills.

Proficiency of Microsoft Office, including Outlook, Word, PowerPoint, and Excel.

Ability to work independently and operate keyboard and telephone effectively.

Must be comfortable operating in a collaborative, shared leadership environment

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards.

Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues.

Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication.

The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions.

Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks / projects in an environment that may be stressful with individuals having diverse personalities and work styles.

Must possess the ability to comply with Trinity Health policies and procedures.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification.

They are not to be construed as an exhaustive list of duties so assigned

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.

We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.