Lead Cashier Part Time - TOMMY HILFIGER

Lead Cashier

Reports to : General Manager

Summary : Lead Cashier shares in the overall responsibility for generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled to the appropriate levels on the sales floor and minimizing shortages.

Although this is not a management position, the Lead Cashier has a limited level of authority to conduct specific management register functions to assist store management on a daily basis.

OVERALL RESPONSIBILITIES

Maximize sales volume

Maintain visual presentation standards that are consistent with division philosophy and direction

Demonstrate effective written and verbal communication skills

Assist in recruiting, training and developing Sales Associates

Develop proficiency in all operational policies and procedures

Manage time and prioritize tasks

CUSTOMER SERVICE / SALES

Ensure customer service is the #1 priority

Effectively oversee the cash register area to ensure customer / associate awareness at all times

Understand and create awareness of the factors to impact sales volume

LEADERSHIP

Motivate and develop associates to meet goals / objectives

Demonstrate teamwork with-in store and company

Take initiative and use sound judgment

Lead by example

PERSONNEL

Demonstrate professional image and conduct

Follow specific divisional dress code policy

Works as a member of a team to accomplish goals set forth in the store

Must be flexible to work rotating hours, as assigned by management

Ensure that store staff is treated professionally, courteously and respectfully

Involve store staff in accomplishing store goals

Take an active role in own development

Communicate staff concerns to management

Support all company / management decisions

OPERATIONS

Execute these specific management level cash register functions per policy

Returns / Exchanges

Associate Sales / Returns / Exchanges

Void Immediate

Post Voids

Run Tender Report

Ensure accuracy in all paperwork

Follow all company policies and procedures.

Follow Inventory Shrinkage Improvement Program

Maintain productivity in non-selling tasks (i.e. shipment processing, inventory counting, and price change activities)

Take direction and complete assigned tasks and responsibilities

VISUAL PRESENTATION

Maintain store appearance to reflect division standard

Replenish merchandise on a timely basis

Have knowledge of the store merchandise

Have knowledge of cash register, sales floor and stockroom organization

Keep management informed of all merchandise-related issues

Executes markdowns and re-merchandise as needed

POS set-up is timely and effective

Executes and maintains divisional marketing directives

Interpret and execute floor plans and guidelines

Be detail oriented in maintaining displays

TRAINING

Complete the applicable sections of the management training program that have a direct result on the Lead Cashier performance