Junior IT Specialist (Arcata, CA)

Stillwater Sciences seeks a highly motivated desktop support specialist to serve as a member of our IT department supporting an inter-disciplinary team of scientists and engineers working across seven physical offices. Due to the global pandemic we are occasionally using these offices, with most of our staff regularly working from home. We anticipate returning to the offices once state guidance allows.

The Junior IT Specialist will:

Configure and install desktop and laptop computer systems and applications within the company

Provide desktop/network support to all employees at both local and remote offices

Assist with maintaining VOIP phone system

Create training materials pertaining to computer troubleshooting and usage

Analyze, troubleshoot, and diagnose hardware problems sometimes using remote access tools

Resolve technical issues related to network interruptions

Assist in the ongoing maintenance and future planning needs of the company’s desktop environment

Assist in our migration to SharePoint Online

Collaborate with existing vendors to evaluate the new technology that is available and make recommendations to IT Committee on using that technology

Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency

Evaluate applications and software patches for desktop applications to see if they will solve desktop issues

Qualified applicants should possess:

1‒3 years desktop/network support experience

Demonstrated experience with prioritizing tasks and requests

Excellent follow-through and customer service skills

Organized and efficient approach

Proven time-management skills

Comfortable working in and assisting others through remote access software such as LogMeIn in addition to other remote access desktop programs

Extensive experience working with Windows 10

General understanding of networking technology (firewall, routers, switches)

SharePoint Online experience a plus

Experience installing and configuring computer systems and applications in an enterprise environment

Proven ability to offer high-level desktop support in an enterprise environment

Ability to work independently and collaboratively to meet the technology needs at Stillwater Sciences

Availability, Compensation, and Application Details:

Part-time position, 20 hours per week

Pay rate is commensurate with qualifications and experience.

Please send a cover letter with a resume and salary requirements in MS Word or PDF format to: resume @ stillwatersci.com

Please write position title “Jr IT Specialist” in the subject line.

Please state in your cover letter or email where you saw this job posting advertised

Resumes without a cover letter will not be considered.

Resume closing date is October 15, 2020; position will remain open until filled.

About Stillwater Sciences:

Stillwater Sciences (www.stillwatersci.com) is an employee-owned environmental consulting firm specializing in scientifically-based solutions to aquatic, terrestrial, and watershed resource management. We assist government agencies, NGOs, and private clients with environmental problem solving, planning, and permitting using a multi-disciplinary approach that integrates physical and biological processes. We have approximately 65 dedicated and enthusiastic employees located along the West Coast in seven main offices. We maintain a collaborative work environment that promotes productive and rigorous applied scientific research. We pride ourselves on defining and shaping our individual careers in a way that provides a healthy rhythm of work and life responsibilities. Success at Stillwater requires a healthy blend of passion, initiative, commitment, flexibility, and teamwork. Stillwater Sciences is proud to be an equal opportunity employer.