Personal Lines Assistant

Summary :

We’re seeking an ambitious, hardworking and friendly Personal Lines Assistant to be part of our growing team! The Weiser Agency prides themselves in providing top level customer service.

This position will be responsible for assisting the Personal Lines team through administrative and customer support tasks.

Personal Lines Assistant Duties :

Assist with inbound customer calls

Assist clients to resolve general service inquiries as needed

Follow-up with existing and potential clients

Review billing questions with clients

Perform other duties as assigned

We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service.

The ideal candidate will :

Have a high-energy, positive approach

Be able to meet individual performance metrics goals

Successfully juggle multiple priorities at any given time

Possess outstanding written and verbal communication skills

Understand basic product, billing and processing guidelines

Accept feedback when offered and works well with others

Maintain positive and upbeat written and verbal communication

Research and identify timely solutions to client-related problems

Have solid computer skills with knowledge of Windows and Microsoft Office

Bilingual in Spanish is preferred

Education :

High school or equivalent (Required)

Pay : $15.00 per hour

Benefits :

Competitive guaranteed hourly wage

Commission and Bonus opportunities

Health insurance and 401(k) available

Paid time off

Licensing and Continuing Education reimbursement

Paid product training

Continuing education

Career advancement opportunities

Employee Rewards and Discounts

And much, much more!

Work Location :

Multiple locations available

Oxnard

Santa Barbara

This position is with a Farmers independent contractor agent, not with Farmers Insurance Companies. Employees of Farmers agents must be able to successfully complete any applicable licensing requirements and training programs.

Farmers agents are independent contractors who hire their own employees. Farmers agents’ employees are not employees of Farmers.