13 Sep
Call Center Representative - Bilingual English and Spanishin Gray, TN
Tennessee, Gray 00000 Gray USA

Vacancy expired!

Job Description

Call Center Professionals, if you're passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation'

s largest privately owned dedicated domestic call center companies with 20 call centers located throughout the United States.

We are currently seekingFull Time and PartTimeCall Center Representatives to assist our world-class clients and their customers with enrollments, renewals, cross sells and upsells.

You'll work in an environment that is rewarding and fun, with coworkers who are truly passionate about what they do.

If this sounds like the opportunity you've been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team and supply the fuel for growth. Contact us today!

Job Responsibilities

As a Call CenterRepresentative, you will ensure a memorable customer service experience by using questioning and listening skills to determine the customer'

s needs and help them select the appropriate products and services.

Specific duties for this CSR role include :

Answering customer requests or inquiries

Upselling products and / or services to the customer

Identifying and resolving customers' issues using problem-solving skills

Building a positive rapport across a variety of personality types

Continually maintaining a working knowledge of our clients' products, services and promotions

Putting the customer first and remaining polite and professional at all times

Documenting all customer information, communications and sales in CRM system

Benefits

Here's just some of what we have to offer :

Competitive compensation - base salary + incentives

Set schedule

Weekly pay with direct deposit

Healthcare coverage and 401K

Paid on-the-job training

Supportive and motivating staff to help you succeed

Rapid opportunities for advancement

Professional and upbeat office setting

Job Requirements

We are looking for Call CenterRepresentatives with a genuine hunger to succeed paired with excellent communication and interpersonal skills.

Don't worry if you don't have the experience, we will teach entry level candidates the skills needed for success.

Additional requirements for this CSR role include :

Verbal and written communication skills required in both English and Spanish

Goal oriented with a healthy competitive spirit

Strong attention to detail, dependability, and follow through

Working knowledge of Windows-based software

Flexibility to adapt to changes in a growing organization

Self-motivated, positive attitude, and a love for hard work

Previous sales experience, a plus

High school diploma or GED

Background and / or drug test may be required

At DialAmerica, YOU are theDifference!

Apply now!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Full Time

Vacancy expired!


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