Insurance - Commercial Lines Account Manager

JOB DESCRIPTIONCompany OverviewJoin a benefit rich, Team focused environment.Our dedicated team serves with integrity, responsibility and compassion. We are professionals who offerpeace of mind through comprehensive assessments of the financial risks, lifestyles, and goals of our clients.ObjectiveThis position is responsible for servicing anassigned Commercial Lines Book of Business and actively participating in the marketing renewal process for those accounts. May add new linesas needed. New business and related marketing may be added to the book over time.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Promotes team work by maintaining a positive and respectful attitude with colleagues.

Assists in achieving department and company goals by performing assigned job functions in an accurate and timely manner.

Demonstrates strong communication skills through the use of effective verbal and/or written exchanges, active listening and respectful response.

Provides the highest level of customer service to clients within a book of insurance accounts based on information from Producers, experience and training, with an eye for proper documentation and organization.

Performs all functions associated with servicing an account by following established agency work flows with high level of accuracy and attention to detail. In this capacity, must have excellent computer skills with the ability and willingness to learn new systems.

Performs various Accounting tasks to include premium allocations, payment schedules, and resolving accounting discrepancies.

Maintains confidentiality of all information related to clients, customers, employees, carriers, or as appropriate, other information.

Consistently reports to work on time and prepared to perform job functions.

Strives to increase knowledge and/or enhance skills through continuing education.

Competencies

Customer / Client Focus.

Technical Proficiency.

Organization Skills.

Time Management.

Communication Proficiency.

Collaboration Skills.

Required Education and Experience

High School Diploma or GED.

Insurance License.

2+ years of industry specific work experience.

Preferred Education and Experience

Associates or Bachelors degree from college or technical school.

Industry designation.

AAP/EEO Statement

The Harbin Agency is an Equal Opportunity Employer.