CSR - Logistics Operations

We are Traffic Tech, the hardest working team in transport. We have one mission : to deliver the extraordinary, every time.

We are proud of our hard working and dynamic corporate culture. We believe that inspiring our employees and giving them opportunity for growth translates into better service for our clients.

Each and every Traffic Tech employee is personally invested in ensuring our clients receive the most innovative, efficient and cost-effective solution available.

Job Description

We are currently looking for a dedicated logistics and transportation professional to provide operational support to our sales teams in our Seattle office!

The CSR (Customer Service Representative) position is responsible for making sure the movement of freight across North America / Canada, or even across the globe, is coordinated and executed successfully according to our customer€™s needs.

We teach you the skills necessary to operate in the transportation industry by utilizing our own, proprietary technology.

Our rapid company growth requires that we constantly add motivated, enthusiastic individuals committed to providing exceptional customer service.

Responsibilities

Create and maintain Strong Vendor Relationships

Transportation Operations (Dispatching, tracking, and scheduling of orders)

Cost negotiation and carrier selection (OTR, IMDL and LTL)

Preparing required shipping documentation

Effective and professional communication with clients and carriers

Minor Accounting Functions

Qualifications

Previous logistics / transportation experience in a 3PL environment preferred but not required, including knowledge of OTR truckload, including dry van, flatbed, reefer, etc.

High School Diploma

Customer service experience

Problem resolution skills, detail-oriented, high level of multi-tasking skills are a must

Possess professional phone mannerisms

Outgoing personality; high energy; flexible

Great attitude and desire to work hard while having fun

This is an exciting opportunity for well-organized self-starters with excellent interpersonal skills who enjoy a dynamic, fast-paced environment.

Traffic Tech provides full Benefit options, including Medical (Dental & Vision), Life / AD&D Insurance, Long-term / Short-term disability, 401(k) matching, etc.

Full-Time ONLY, Monday- Friday, and Training provided onsite.

This position is not offered remotely.

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