Office Coordinator

OverviewMercy Medical Center (MMC), a Dignity Health member, is a 186 bed acute care, religious sponsored, not-for-profit hospital located in the city of Merced, California. MMC opened on May 2, 2010 and employs over 1,300 people, making it one of the largest employers in Merced County. MMC has a professional relationship with more than 250 local physicians. Major programs and services include: one licensed acute care facility with a family birthing center, intensive care unit, emergency care and four floors housing, telemetry and medical/surgical nursing units. There are three outpatient facilities, Mercy UC Davis Cancer Center, Mercy Outpatient Center and the Mercy Medical Pavilion. Services at these outpatient centers include home care, physical and cardiac rehabilitation, ambulatory surgery, cancer care, laboratory, imaging and endoscopy. MMC primary service area includes the cities of Merced, Atwater, Winton and the County of Merced.ResponsibilitiesPosition SummaryThe Rehabilitation Services Office Coordinator provides administrative clerical support to the Rehabilitation Services Director and the clinical departments of Physical Therapy, Occupational Therapy, Speech Therapy and Cardiac Rehabilitation in order to facilitate delivery of healthcare services. The Office Coordinator performs office systems functions such as planning, organizing, directing, monitoring, evaluating and modifying all administrative clerical processes of the Rehabilitation Services to include billing for all departments, gathering statistics for bi-weekly and monthly reports for the Director of Rehabilitation Services and Accounting, and inputting daily productivity. Duties further include reception and direction of patients, patient registration, patient scheduling, insurance verification, typing Medi-Cal TAR forms, collection of co-pays, and other necessary duties as assigned. Incumbents of this position shall present a positive image to the public and take responsibility for identifying, communicating, and generating solutions to problems related to the smooth running of the office. Maintains confidentiality of patient and department information.QualificationsMinimum Qualifications

High School Diploma or equivalent required

Training or experience with word processing, personal computers, general office procedures and proper phone manners.

Previous experience in a medical office, customer service, hospital and/or Outpatient Therapy department required including medical

Knowledge of medical terminology, insurance verification and billing procedures.

Basic computer knowledge.

Ability to manage multi-line telephone systems.

Professional in attire and attitude with ability to work harmoniously with others.

Preferred Qualifications

College or business school preferred.

Knowledge of general Rehab Services clerical procedures required (scheduling, filing, reception), knowledge of general medical terminology and general Rehab specific diagnoses and conditions preferred.

Bilingual in Spanish-English preferred.

Connect With Us!Not ready to apply, or can't find a relevant opportunity?to learn more about a career at Dignity Health and experience #humankindness.Equal OpportunityDignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, pleaseDignity Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).Dignity Health participates in E-verify.Employment Type Full TimeDepartment Human Resources - Central California Service AreaHours / Pay Period 80Facility Mercy Medical Center MercedShift DayStandard Hours Monday - Friday (0730-1600)Work Schedule 8 HourLocation CA-MERCED