14 Sep
Distribution Optimization Manager
California, Sanrafael 00000 Sanrafael USA

Vacancy expired!

EO Products is a company with one mission and two brands : to create healthy personal care products that nurture the people who use them, respect the people who make them, and honor the planet we all share.

We work hard to ensure our values come to life in each bottle of EO® and Everyone for Every Body® products.

We have been family owned, operated, and independent since 1995. We call Northern California home and manufacture our essential oil-based products in-house at our certified organic factory and HQ.

You can find us at Whole Foods, Sprouts, Target, Walmart, Amazon, and many other retailers throughout the US and in 11 other countries.

We€™re a certified B Corp, meaning we are a for-profit business that operates like a nonprofit. B Lab recognizes EO Products as a company that prioritizes people, planet, purpose, and profit € in that order.

We are a diverse and passionate team of free-thinking, soap-loving individuals.

The Job -

This Position leads the improvement of processes and systems in the shipping and distribution department and implements programs and processes that will have long term benefits.

Use data, input from other departments and company leadership to scorecard Key Performance Metrics that align and support company goals.

Work with all functions within the department to improve adherence to process, create new processes and drive improved results across all KPI€™s.

Communicate and collaborate cross functionally to achieve shared goals, and broadcast results .

What you'll be doing -

People

Coaching team members on general best practices for distribution, logistics and

warehousing.

Team with the department manager to review & revise new employee on boarding

protocols, training processes and communication of expectations

In tandem with the department manager, foster an up leveled spirit of customer

service within the department for both internal and external customers

Process

Improving efficiencies and accuracy of pick / pack / ship functions in all applicable

environments to meet established order accuracy KPI goals.

Develop and deploy an annual SOP training calendar for all positions within the

team.

Apply active leadership with team members to lock in deployment of the cycle

counting program and achieve inventory accuracy KPI goals.

Fully investigate chargebacks for mis-shipments, late shipments and other

reasons. Develop and actively deploy corrective actions to the team based upon

these findings to bring results within established KPI ranges.

Identify all cross-departmental touch points, and review for opportunities to

optimize functionality and results for all personnel involved.

Analyze current-state paperwork flow and burden, make recommendations for

streamlining process steps, and reducing reliance upon paperwork.

Audit all major communication streams for opportunities to increase internal

customer service levels, to include turnaround time improvement, accessibility of

information, building and sharing a knowledge base of continuously updated

FAQ€™s.

Project Management / Communication

Optimize technology to improve employee job satisfaction and ability to execute

job functions at the highest possible level - scale via technology vs. personnel

count.

Work closely with department manager on projects related to scaling 3PL

volume, including research, request for bids and bid review & selection.

Act as the team's communications hub for all cross-departmental functions. Work

with department manager to establish a KPI and measurement method for

communication performance level.

What you'll bring -

BA / BS or equivalent experience

2 + years experience in a manufacturing facility

Working team member who can foster a collaborative and positive work environment with a hands-on approach.

Familiar with continuous improvement, lean manufacturing, 5S, six sigma, Kanban, GMP principles and similar methodologies.

Excellent written and verbal communication skills with attention to detail

Bilingual in Spanish preferred

Proficiency in Microsoft Office, especially in Excel, and G Suite

Experience in Project Management

We offer a fun, casual place to work & grow, vacation, medical, dental, matching 401k, profit sharing bonus and employee discounts.

Our company culture values responsibility, collaboration, integrity and passion. We've been named Best Places to Work by the North Bay Business Journal.

Learn how we ensure our work is love made visible at .eoproducts / pages / about-us.

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Vacancy expired!


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