Customer Service Agent- Banking Industry

Seeking a highly motivated Customer Service Agent interested in the banking industry !Qualifications :

1-2 years customer service experience

Strong job tenure

Experience in sales, upselling, or hitting metrics

Description :

Identify and offer credit union products that meet the member's unique financial needs

Transact via phone and computer routine financial business as well as open and approve new accounts and auto loans

Identify the best products and services to meet the financial needs of our members

Maintain in-depth knowledge of all current credit union products and services

Troubleshoot and resolve member inquiries

Provide first contact resolution and build lasting member relationships through exceptional service

Evaluate the member interaction to determine satisfaction level and escalate to management for review as appropriate

Pay : 18/ hrDuration : Long term, direct hireLocation : Rocklin, CAShift : Day, must be open to weekendsFOR IMMEDIATE CONSIDERATION, PLEASE CONTACT ERIC EVANS AT 916-431-3907 AND SEND RESUME VIA APPLICATION LINK.About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.Location: Rocklin, CaliforniaPosting ID: 7309706Pay Rate: Up to US$18 per hourThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.