Team Lead (Key holder) - Traverse Mountain Outlet (Lehi)

The Outlet Team Lead is the face of the brand and always represents the Company with an exemplary attitude and strong commitment to established service standards. They are responsible for achieving personal sales goals that contribute to the overall store plan, displaying leadership on the sales floor, as well as properly merchandising, opening and closing the store.

To Apply: https://www.indeed.com/job/team-lead-key-holder-traverse-mountain-outlet-lehi-ut-6d094e051fd51602

Primary Responsibilities:

(Additional responsibilities and duties may be assigned at any time)

· Sales, Service, and Merchandising Requirements (75%)

o Meet or exceed personal sales goals and Retail KPI expectations, contributing to the overall store sales plan (monthly and annually)

o Efficiently service any and all customer issues with courtesy and respect

o Greet each and every customer and answer questions

o Discuss merchandise with customers and suggest items that fit into each customers’ unique style

o Monitor fitting rooms by attending to customer needs while being conscious of loss prevention issues

o Complete customer orders via phone and email including follow up on special requests and inter-store transfers

o Maintain visual merchandising standards on the sales floor, as well as keeping it replenished, neat and organized

o Perform specific visual merchandising projects and tasks as needed

o Perform point of sales transactions

o Maintain personal appearance in accordance with the dress code and wardrobe requirements

· Operational Requirements (25%)

o Follow correct procedures for opening and closing store

o Maintain organization and neatness of cash wrap and stockroom

o Coordinate the daily cleaning of the entire store

o Respond to inter-company requests such as transfers and returns

o Utilize loss prevention procedures in order to minimize shrink

o Assist the Outlet Manager with conducting physical inventory, as well as weekly/monthly cycle counts

o Assist the Outlet Manager with daily, weekly, and monthly reports as needed

Qualifications and Other Requirements:

· 1 to 2 years of previous retail experience, preferably in a soft goods apparel environment

· Equestrian/riding experience a plus – Western or English

· High School graduate or equivalent

· Excellent verbal and written communication skills

· Excellent customer service and sales skills

· Able to lead in a fast paced, team-oriented environment

· Knowledge of PC applications

· Experience with retail POS/inventory computer systems

· Maintain positive team morale

· Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines

RETAIL TEAM – JOB DESCRIPTIONS

· Must be able to work 36-40 hours per week, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management.

· May be required to attend outside events, seminars, etc. as needed

Physical Demands/Working Conditions (Time spent standing, sitting, bending, lifting):

· Regularly required to stand, walk, talk, and hear

· Frequently required to use hand to finger, handle or feel objects, reach with hands and arms

· Regularly required to lift and/or move up to 25 pounds

· Visions requirements: close vision, distant vision, as well as ability to adjust and focus

Job Type: Full-time

Benefits:

401(k)

401(k) Matching

Dental Insurance

Flexible Spending Account

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

COVID-19 considerations:

To keep our Retail Team as safe as possible, we've installed clear plastic barriers, provided mask, gloves, hand sanitizer and established social distancing protocols.

Experience:

POS: 1 year (Required)

Retail: 1 year (Required)

Retail Sales: 1 year (Required)

Customer Service: 1 year (Required)

Education:

High school or equivalent (Required)

Additional Compensation:

Store Discounts

Work includes:

Evenings

Weekends

Holidays

Schedule:

Monday to Friday

Weekends required

Holidays required

Day shift

Night shift

On call

Company's website: https://www.ariat.com

Company's Facebook page: https://www.facebook.com/AriatInternational

Benefit Conditions: Waiting period may apply. Only full-time employees eligible.

Work Remotely: No

To Apply: https://www.indeed.com/job/team-lead-key-holder-traverse-mountain-outlet-lehi-ut-6d094e051fd51602