QSR Sales Associate

Overview

The QSR Associate greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork.

Exceptional customer service is a major component of this job.

Responsibilities

Exhibits a cheerful and helpful manner while greeting guests and preparing their orders

Demonstrates a complete understanding of the menu items and explains them to guests accurately

Uses plus-selling techniques and makes customers aware of promotions

Rings food orders on the register and collects payment from guests making change accordingly

Prepares food neatly, according to formula, in a timely manner

Checks products in food & beverage areas and restocks items to ensure a sufficient supply throughout shift

Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up

Cleans and maintains all food service areas, including the guest seating area and display cases, to promote a clean image

Cleans and sanitizes all food service utensils and dishes in the three compartment sink (wash, rinse, sanitize)

Understands and adheres to all quality standards, formulas and procedures as required in the Franchise Operations Manual

Routinely monitors and records food temperatures on a log to ensure safe holding temperatures of hot and refrigerated foods

Maintains a professional appearance and grooming standards

Performs light paperwork duties as assigned

Works safely with various food service equipment as dictated by the franchise (i.e. ovens, microwaves, toasters, meat slicers, knives, deep fryers, can openers, etc.)

Completes the training courses as directed and / or dictated by the franchise

Qualifications

16+ years old

Ability to read, write, speak, and understand English

Basic math skills (addition, subtraction, division, and multiplication)