Capability Owner Director

Job Description Position SummaryUnderstands market needs and transforms these into features and user stories, conducts work prioritization and manages sprints & development of new features / capabilities for a product line of larger size and/or complexity. Experience and Skills Responsibilities Capability Development

• Responsible for the development of new capabilities and extensions of existing capabilities (from capability initialization through launch and stabilization) for a product line of larger size and/or complexity
• Establishes and monitors timelines and costs consistent with development methodology; uses agile methodology for completing work tasks, as required
• Recommends and manages capability development methodology (e.g. agile vs. waterfall)
• Creates and approves user stories / capability features that satisfy customer needs; plans sprint activities and is responsible for managing the backlog of capabilities / services
• Collaborates with Product Managers and provides rapid response to questions that may arise during the development cycle
• Leads cross-functional capability development to support successful/timely releases
• Oversees performance against success criteria, including customer perspective and UAT/OT
• Leads the daily meetings, planning sessions and retrospectives
• Acts as advocate for customer needs throughout the development process
• Provides input into, clarify requirements and constraints to enable the solution design process
• Balances capability needs with enterprise needs (e.g., use of shared services in the capability solution)

• Collaborates with IT and other areas in ETS (and/or external parties) to define the development needs/requirements; identifies stages, and approach to development
• Tracks and manages capability development to ensure alignment with established capability requirements and market / user feedback
• Modifies/changes capability features and requirements in response to new information on markets/customers from Product Managers
• Ensures cross-functional and operational requirements are considered, agreed with the Product Managers, and addressed as part of the development effort

• Establishes and maintains plan for user / market engagement in the development
• Uses feedback from user engagement to adapt / modify requirements, features, prioritization of features, and capability performance
• Tests market receptivity to assumptions of capability value and willingness to purchase

• Responsible for ensuring quality standards established for capability are attained
• Responsible for ensuring that capability features are consistent with customer needs

• Sets and manages capability development timelines and costs
• Work with FCEs to ensure that cost estimates are validated and that FCEs operate within expected costs
• Tracks and reports on the implications of development decisions for the P&L of the operational capability, making the necessary business decisions to ensure the release of the MVP on time and on budget
• Adheres to ethical standards and comply with the laws and regulations applicable to job function

• Undergraduate degree (or equivalent experience) in related fields such as: Business, Information Technology, Process Engineering or other areas combined with relevant work experience is required
• At least 7 years of combined experience in a combination of project management, consulting, Agile development or information technology (project management alone is insufficient)
• Agile capability/product/service management experience