Business Systems Analyst Lead
Job Description Position Summary:The Business Systems Analyst (BSA), Lead position functions as a key liason between business units thoughout ETS and the IT departments, participates in or facilitates business requirements collection and supports business cases , cost estimate and RFP (Request for Proposal) development in support of IT projects and initiatives. The BSA, Lead possesses technical knowledge of most phases of IT development analysis, analyzes business and user needs and considers the business implications of the application of technology to the current and future business environment.This role translates client business needs into system requirements that the IT project teams can understand and act on. The BSA, Lead assumes responsibility for business analysis and most project management tasks and activities. This role provides innovation in processes across multiple areas throughout ETS, engages other IT support areas and resolves issues with minimal business impact. The BSA, Lead works with both internal and external business partners to identify, analyze and implement modifications to existing systems and create new applications to meet needs across the organization. Experience and Skills Responsibilities:Lead business requirements gathering, analysis, and transition of business needs into a software production environmentFacilitate communication between IT, business units and clientsAct as liason between business units and internal partners/external vendors by providing accurate and timely updates to all stakeholders and taking a proactive role in solution definitionAssist business partners to identify and clarify their goals and IT requirementsConduct requirements gathering, analysis and design, risk analysis, risk mitigation, programming/construction, unit testing and transition of applications into a production environmentProduce concisely written and detailed business requirementsTranslate business requirements to functional and technical specificationsAnalyze and develop applications to meet business process initiativesDefine and document business process requirements through written external/internal specificationsDefine parameters and turn into concrete cost estimates, outcomes and project scopeCommunicate technical solutions across departments to both technical and non-technical staffConduct regularly scheduled reviews of newly proposed and existing projects to ensure quality and accuracy is delivered to end usersEnsure delivery of IT solution is on schedule and fully functionalOversee submission of change requests and production releases and weekly status reportsIdentify and implement productivity and quality control improvementsEnsure integrated requirements mananagement across multiple IT groups and SBUs/FCEsApply industry-standard analysis and documentation techniques to assist in organizing project workFollow SDLC (Software Development Lifecycle) processesMentor junior staff members in business and technical analysis techniques, processes and proceduresAdhere to ethical standards and comply with the laws and regulations applicable to your job functionEducation, Certifications, or Special Licenses:A Bachelors degree in Information Systems, Information Processing or business-related curricula, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.Relevant Years of Experience Required:Minimum 6-8 years of progressively responsible experience in IT Project Management, business analysis and/or software development.Other Requirements (Specialized skill sets, behavioral/technical):Strong experience with software testing standards, practices, methods and toolsExcellent planning, organization and problem identification skillsExcellent information and data analysis skillsPrior experience in financial applications preferredDemonstrated problem solving abilityExcellent technical and business terminology to consult with clients, vendors and other internal staffProven ability to work effectively on multiple projects simultaneously (balance workload)Ability to issue direction in a collaborative, team-based environment#LI-ER1#DICECOVID-19 Requirements ETS requires all new hires to either certify that they have been fully vaccinated or request and obtain an exemption due to medical or religious reasons by their start date. ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.