Jira Developer, Mid
Job Number: R0144339 Jira Developer, MidThe Challenge:Are you looking for an opportunity to support fast-paced IT operations for a data platform that will help the government modernize their toolsets? As a Jira Developer for the Service Desk platform, you will play a critical role in administering and developing the underlying infrastructure that supports user onboarding for a large-scale data platform.We are looking for someone with a Jira Developer background and skillset to provide te chn ical support, administration, maintenance, and development of Jira sof tware. We're looking for a service-focused team player who thrives on the opportunity to help government users to solve problems and empower change. This position is a hybrid role with a combination of working at a Booz Allen office or client site and working remotely .You Have:
- Experience with Jira development and testing integrations between Jira and 3rd-party using Jira REST API
- Experience with Jira product Administration
- Experience with Jira, service desk administration, customizations, mapping, and automating complex workflows for role-based access control
- Experience in working with Python, Groovy, HTML, Java, .NET, or Shell Scripting
- Experience with writing custom c ond itions, validations, and post functions using ScriptRunner for Jira and Automation for Jira
- Experience with managing Jira product updates and patching, working with Atlassian support, and supporting organizations of the product plug-ins
- Experience with monitoring all Jira system operations, including security procedures and liaising with infrastructure, security, DevOps, data, and application teams
- Experience with adhering to stringent security, change, and configuration management procedures and policies
- Ability to obtain a security clearance
- Bachelor's degree in Computer Science, Information Systems, Engineering, or Business
- Experience with using GitLab in a development environment
- Knowledge of PostgreSQL Database Concepts, AWS cloud services, and configurations
- Knowledge of ITIL, including process improvement
- Knowledge of Jira Query Language ( JQL ) , including dynamic dashboards and reporting
- Ability to exhibit a customer-centric perspective, aligned with leading commer cia l-level service desk support
- Ability to provide remote after-hours support in an on-call capacity
- Ability to be analytical and understand abstract functionalities from specifications
- Ability to learn new skills in a fast-paced environment
- Secret clearance
- IAT-II Certification, including Security+ Certification
- experts in virtually every field
- a culture that focuses on supporting our employees
- opportunities that provide stability while offering variety