ServiceNow Solutions Architecture Consultant

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Profile Summary: The solution architect consultant role will be a key delivery role for VOYA Financial focusing on a portfolio of programs or large projects as well as the line-of-business (LOB) or business unit (BU) applications. The solution architect consultant is accountable for proactively and holistically leading or supporting architecture activities that create deliverables that guide business models, people, process, organizational change, and technology investments in response to disruptive forces and toward achieving targeted business outcomes. This individual is responsible for leveraging technology to enable the organization's future-state business capabilities, which can enable or alter business processes or practices that, in turn, drive the organization's targeted business outcomes.Solution architect consultants must be capable of practically applying existing, new, and emerging technologies to new and evolving business and operating models. Conversely, they must be able to understand, monetize and operationalize new technologies. The individual in this role develops deliverables that are valuable to the business, including business capabilities, business requirements and workflow. This individual is responsible for facilitating the construction of business models, which may include business capabilities, functions and processes and organization design, as well as working collaboratively with business strategists, process owners and subject matter experts. The role focuses on business technology strategy and targeted business outcomes - clarifying strategic intentions; identifying business outcomes; exploring implications, impacts and risks; and addressing stakeholder questions. Profile Description:

• Portfolio of programs and / or large project focus; line-of-business (LOB) or business unit (BU) application focus.
• Highlight how programs and large projects will potentially impact the enterprise's critical financial metrics and economic architectures.
• Lead business and technology innovation that drives the organization's top and bottom lines.
• Detail potential competitive threats from external challenges that are generally considered outside of your traditional realm of competition.
• Engage key business stakeholders to facilitate both strategy and innovation planning.
• Collaborate with stakeholders involved in business technology strategy and innovation to develop an IT investment roadmap.
• Review the organization's business technology strategy and how the organization currently approaches innovation.
• Create deliverables that illustrate how to strategically move the business forward.
• Collaborate with enterprise architecture and key organizational stakeholders to define a strategic plan for leveraging integrated business architecture as part of the enterprise architecture.
• Collaborate with enterprise architecture in the development of the enterprise strategy, including environmental analysis, opportunity identification, value cases and business innovation portfolio development.
• Collaborate with enterprise architecture to define a clear plan and governance for ensuring the business architecture work is in lock step with the other enterprise architecture viewpoints.
• Provide strategic consultation to assigned line-of-business (LOB) or business unit (BU) partners in defining or designing business capabilities, processes, functions and organizational structures, as well as in researching, identifying and internally marketing, selling and enabling technologies based on business and end-user requirements.
• Collaborate on enterprise architecture development, including business architecture, information architecture, application portfolio and technical architecture.
• Facilitate agreement on organizational work models and processes to meet business requirements.
• Consult on business-facing portfolio of programs and large projects, and maintain knowledge of their progress.
• Collaborate with the enterprise program management office on reporting of portfolio of programs and large project status, issues, risks and benefits.
• Seek ways to apply new technology to, and reuse existing technology for, business processes. Research and provide information on technical trends and competitors' practices relevant to assigned line-of-business (LOB) or business unit (BU) partners.
• Assess near-term needs, using structured interview processes, to establish business priorities. Consult with technical subject matter experts, and develop alternative technical solutions. Advise on options, risks, costs versus benefits, and impact on other business processes and system priorities.
• Collaborate with other IT functional areas to remain apprised of program and large project status, and inform line-of-business (LOB) or business unit (BU partner management of progress. Conversely, keep IT's technology and service managers aware of key line-of-business (LOB) or business unit (BU) partner issues, identifying and resolving potential problems and conflicts.
• Facilitate development of cross- line-of-business (LOB) or business unit (BU) solutions that combine knowledge of particular business processes and issues, general technological options, and process facilitation techniques.
• Develop, motivate and direct staff to create a team environment, and enable staff to fulfill the line-of-business (LOB) or business unit (BU) partners operating objectives

• Bachelor's degree in business, computer science, information systems or related discipline, or equivalent and extensive related project experience; Master's degree preferred.
• 7+ years of progressive experience as an architect.
• 5+ years of business or IT experience with a direct responsibility for strategy formulation and/or translation, business analytics, and program management, application development , middleware, database management or operations.
• Expert level experience in one or more of the following areas: strategic planning, leadership, business relationship management and business process management.
• Expert level knowledge and understanding of different types of business and operating models (existing, new, emerging and hybrid).
• Expert level knowledge of existing, new and emerging technologies and being able to apply them to new business designs and business models.
• Expert level in-depth experience with business transformation and process redesign methods.
• Expert level knowledge in all aspects of designing and constructing business processes, functions and organizational structures.
• Expert level knowledge of facilitation and organization change management.
• Expert level analytical and conceptual skills; ability to create original concepts and theories for a variety of programs and projects.
• Expert level experience leading multi-disciplined, high-performance work teams.
• Expert level skills in leading program management efforts involving the coordination of resources and goals across multiple related projects.
• Expert level experience developing and monitoring delivery of efficient and effective solutions to diverse and complex business problems.
• Expert level knowledge of finance, accounting, valuation and metrics development.
• Expert level statistical and information analysis skills (a plus).
• Organizationally savvy, understanding of the political climate of the enterprise and how to navigate obstacles and politics.
• Practical ability to communicate, influence and persuade - business and IT leaders as well as peers.
• Use the language of business leaders and join the conversation that's taking place.
• Expert level ability to adapt to rapidly changing technology and apply it to business needs.
• Expert level ability to establish and maintain a high-level of business partner trust and confidence.
• Expert level ability to analyze project needs and determine resources needed to meet objectives and solve problems that involve remote and elusive symptoms, often spanning multiple environments in a business area.
• Expert level understanding of business process management, workflow and integration methods and tools.
• Team player, facilitator and works well with others. Respected and trusted leader.
• Remains unbiased, specific technology- and vendor-neutral - more interested in results than personal preferences.
• Displays intellectual curiosity and integrity.
• Motivated by long-term results and achieving targeted business outcomes.

• Health, dental, vision and life insurance plans
• 401(k) Savings plan - with generous company matching contributions (up to 6%)
• Voya Retirement Plan - employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time - 40 hours per calendar year

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.