Business Resilience Lead

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Position Summary:Responsible for the organization's planning and prioritization of Business Continuity planning and monitoring activities according to business needs and strategic goals. Develop, maintain, or implement business continuity strategies and solutions, including, business impact analyses, strategy selection, and documentation of business continuity plans. Work closely with others in the Business functions to provide management with a consistent and accurate view of the sources, scale, and scope of identified processes. Partner to plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts during and after a disruption event.Position Description:

• Proactively assist the business to prepare proactive plans to mitigate losses to assets, business revenues, and human capital in the event of a severe incident or event.
• Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
• Manage annual Business Impact Analysis (BIA).
• Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
• Create or administer training and awareness presentations and materials.
• Individual will be involved in potentially volatile, complex and time sensitive matters requiring a strong understanding of the details to keep business stake-holders focused on Business Continuity execution for the entire organization.
• Individual will be expected to discern situations necessitating immediate escalation to more senior levels of the organization.
• Regularly interface with senior leaders throughout the organization to discuss, identify and provide guidance and feedback regarding the remediation of business owned continuity risk exposures.
• Manage alternative site, emergency notification system, and priority communication service vendors, inclusive of recurring contract reviews and renewals.
• Provide support on a rotational basis for all Crisis Management activities and be able to assume role if needed.

• Demonstrated knowledge of Business Continuity areas (BC Planning / Documentation, BIA, Crisis Management) and demonstrated ability to apply to business environment.
• Certified Business Continuity Planner certification preferred
• 10 years of previous experience in a similar function
• Must be able to perform in high pressure situations and scenarios.
• Demonstrated working knowledge of industry specific concepts, regulations, processes and key risks required.
• Demonstrated experience in escalating issues through the appropriate levels of management.
• Demonstrated ability in dealing with challenging situations, navigating disagreement, and negotiation at different levels in the organization.
• Demonstrated ability in applying knowledge of business and corporate functions.
• Working experience in a regulated environment required.
• Must possess strong written and verbal communication and presentation skills.
• Ability to manage multiple projects with competing priorities.
• Advanced skills in Microsoft Office products (Word, Excel, PowerPoint, Visio)
• Advance understanding of the Archer GRC platform, for BCM & BIA, and possess an awareness of Disaster Recovery (DR)
• Must demonstrate ability to work as a member of a geographically diverse team.
• Bachelor's degree preferred, advanced degree a strong plus.

• Health, dental, vision and life insurance plans
• 401(k) Savings plan - with generous company matching contributions (up to 6%)
• Voya Retirement Plan - employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time - 40 hours per calendar year

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.