02 Jan
Network / System Engineer
job summary:
Summary:- Responsible for ensuring the smooth running of AS400 production applications for Securities and Futures business teams globally.
- Provide and manage the day-to-day application support for Securities and Futures applications and help resolve user/client queries.
- Monitoring the batch jobs and dependences, help with triaging incidents and feed related issues.
- Identify any capacity & other risk as part of production incidents.
- technical knowledge on AS/400, RPG IV, Control Language, SQL, and DB2,
- Experience in automation and batch management skills.
- technical, problem solving and analytical skills with the willingness to see the investigation from an front-to-back and business user perspective
- Ability to independently drive projects, track actions, prepare status reports and publish the challenges and successes to the stakeholders periodically
- Candidate must be good in working as Application production services and provide level-2 or 3 coverage/support.
- Must be a self-starter, motivated, innovative, capable of, providing technical solutions. Adaptability and ability to work under pressure
- Able to Support users on complex technical issues, data issues, problems related to supported app
- Exhibit a sense of teamwork and inclusiveness.
- Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement.
- Flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to Development & Infrastructure Releases.
- Soft Skills: Demonstrate ability to communicate effectively with both technical and non-technical individuals.
- Understanding in depth the business processes supported by the system. Monitor the scheduling jobs and ensure proper action in case if issues or failures.
- Maintain documentation and knowledge repository
- AS/400, RPG IV, Control Language, SQL, DB2 , Incident management and Release management
- Level of Experience Needed (highlight)
- 2-3 years of relevant experience in Application Production Support
- Responsible for ensuring the smooth running of AS400 production applications for Securities and Futures business teams globally.
- Provide and manage the day-to-day application support for Securities and Futures applications and help resolve user/client queries.
- Monitoring the batch jobs and dependences, help with triaging incidents and feed related issues.
- Experience level: Experienced
- Minimum 10 years of experience
- Education: Bachelors