18 Sep
Boys & Girls Club of Corvallis - Front Office Coordinator (Corvallis)
Oregon, Corvallis/albany 00000 Corvallis/albany USA

Vacancy expired!

POSITION: Front Office Coordinator

Full time non-exempt position: 40 hours/week

Pay Rate & Benefits: $15/hr. Benefits upon qualification; medical, dental, vision, Simple IRA with 3% company match, sick leave.

HOURS: Monday through Friday, 8:30 – 5:30

JOB SUMMARY:

This position requires a well-organized person who enjoys working directly with the parents in a fast-paced environment. The Front Office Coordinator is the first impression for families and donors, so professionalism, and a positive attitude is essential to represent the Boys & Girls Club culture and values. Reliable attendance on the job is critical in this position. Spanish language skills are a requirement for this positon.

POSITION RESPONSIBILTIES

Following BGCC’s documented procedures, help BGCC families understand program options, register for services, and handle general questions via email, phone and face-to-face.

Member/parent communication - Working with department directors, send out BGCC correspondence as requested through Activenet, or school newsletters.

Scholarship request process – support parents to complete scholarship forms, collect required proof of income, work with COO to process scholarships, communicate to families in a respectful and confidential manner. Maintain records of recipients.

Answer phones, filing, data entry, registration system maintenance

Manage BGCC’s online registration system - Activenet

o Setup, open, close, update programs; retire old programs

o Send out bulk emails to families for Managers & Staff

Assist with mail processing and bank deposits as needed

Manage facility use and rental calendar

o Track and manage a facility rental process with corresponding calendar

o Communicate to appropriate staff impacted from rental

Update staff contact information, phone lists, and overall staff communications

Train Gatekeepers, office assistants or interns as needed

Maintain cleanliness of lobby, front office, conference room, and staff break area – straightening all areas at the end of each day.

Keep all brochures, forms (applications, requests, etc.) and business cards current and stocked.

Review BGCC website at least monthly, send needed updates to COO immediately for action.

Other duties as assigned

MINIMUM QUALIFICATIONS

Bilingual in English and Spanish

Must have a high school diploma or equivalent.

Must be able to deal tactfully, courteously, and effectively with Club members, staff, and the general public.

Working knowledge of MS Office products

Strong communication skills both written and verbal

Pass a background check

PREFERRED QUALIFICATIONS:

Prior office experience, or customer service experience

Current CPR/1st aid certification is a plus

TO APPLY:

Send Resume & employment application (which can be found at http://www.bgccorvallis.org/careers/)

Vacancy expired!


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