Customer Service Representative - Call Center (Lincoln, RI)

Customer Service Call Center

Currently looking for an energetic Customer Service professional to fill an opening with a growing company in the consumer product industry. Interested candidates should have 2 - 4 years of experience within a high volume customer service center.

Responsibilities of the Customer Service Call Center

● Assist in the enrollment process

● Answer inbound calls leading to the sales of new policies as well as servicing existing policies

● Make Outbound calls to follow up on prospects

● Provide detailed explanations of products being recommended and sold

● Advocate for clients with insurance carriers regarding claims, enrollment and billing problems

Requirements of the Customer Service Call Center

● 2 - 4 years of experience within a high volume customer service center

● Experience in the Consumer Product industry preferred

● Advanced degree preferred

● Ability to multi-task and problem-solve an asset