18 Sep
HOUSEKEEPING MANAGER (Garberville)
California, Humboldt county 00000 Humboldt county USA

Vacancy expired!

Located in the heart of the Redwoods of Northern California, the Benbow Valley is nestled among the hills with the Eel River running through. The most prominent features of this little valley are the Benbow Historic Inn and the Benbow KOA & Golf Course.

The Inn is a 65-room historic building with a restaurant and lounge and conference rooms. The Benbow KOA & Golf is a 110 site RV park with a 9-hole golf course.

The Benbow Historic Inn is seeking a Housekeeping Manager candidate.

OVERVIEW: The Housekeeping Manager is responsible for the overall cleanliness of the hotel rooms and public area. Major responsibilities include ensuring guests are satisfied with overall property cleanliness, responding to guest needs, ensuring safety and security of rooms, maintaining inventory, selecting, training, maintaining and managing a motivated and skilled work force. Responsible for ensuring that all COVID-19 procedures are followed. The essential job functions are listed below, but may include duties which are outside of these job functions which are required to meet the need of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Housekeeping Operations

Maintains properties cleanliness standards for both rooms and public areas and inspects them to ensure that standards are met.

Trains staff in all aspects of housekeeping, including guest service.

Maintains key control and lost-and-found, and ensures staff is trained to follow correct procedures for both.

Plans work schedules and room assignments with minimum disruption to guests.

Empowers staff to deliver great guest service by encouraging responsiveness to guest needs.

Ensures hotel standards and services contribute to the delivery of consistent guest service.

Maintains inventory of supplies and ensures staff follows proper inventory/cost control procedures.

Assists in human resources functions, including recruiting, selecting, orientation, training, performance evaluations to maintain a skilled, qualified work force.

Maintains a positive, cooperative work environment between staff and management.

Administers personnel policies fairly and consistently.

Ensures Room Attendants know responsibilities and manage against those responsibilities.

Understands "Right to Know" laws, which apply to housekeeping supplies and chemicals.

Recognizes and corrects conditions which may create security, fire or accident hazards.

Uses ongoing safety training to minimize workers' compensation claims.

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION, EXPERIENCE, and TRAINING:

2-3 years of progressive housekeeping management experience required.

Must have knowledge of all housekeeping equipment; chemical cleaning solutions; and must know how to properly use cleaning equipment such as a vacuum cleaner.

Must have knowledge on ordering and purchasing all housekeeping supplies.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be certified for Maintaining a Respectful Work Environment, Equal Employment Opportunity (EEO) Compliance

COMPUTER SKILLS:

Must have basic computer knowledge.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and /or move up to 30 pounds.

While performing the duties of this job, the employee is regularly required to talk, taste and smell.

While performing the duties of this job, the employee is frequently required to stand, walk, bend, twist and use hands to finger, handle or feel.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)

While performing the duties of this job, the employee regularly works near moving mechanical parts.

While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals.

BENEFITS:

Benefits include health and dental options, retirement savings plan, friends and family room rates, employee discounts, vacation, and possible housing opportunities.

Vacancy expired!


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