Telephony Project Manager

Overview

Coordinate and implement the different aspects of a project with the goal of delivering the project goals within the specified time and budget.

Ensure quality standards of the project are met, as well as document control for the entire project. These include presenting reports to stakeholders, gathering business requirements and preparing business requirement documents, documenting current and future status process flows.

Job Description

Gather requirements for new projects

Create test cases, document test results, and ensure resolution of issues prior to technology release

Preparation of all project documents, including requirements documents, test scenarios, and process flows

Querying for ad-hoc data requests

Leading projects and coordinating with other teams to produce desired business outcomes

Provide analytical support to Sr. Analyst and Manager

Organize, prep, and present data to management

Perform other related duties as required and assigned

Demonstrate behaviors which are aligned with the organization’s desired culture and values

Ideal Candidate will have the following :

Knowledge of various project management methodologies

Light to moderate skills with SQL database

Proficient with Visio

Moderate skills with MS Office, including Excel & Powerpoint

Must be a team player with strong attention to detail and able to work independently

Strong written and oral communication skills

Proven track record at delivering timely and accurate information in a fast-paced environment

Excellent critical thinking, problem solving, mathematical skills and sound judgment

Financial Services, telephony and, if possible, mortgage industry experience preferred

Strong business acumen and ability to interface with executive management

Years of Experience :

Education : Bachelor's Degree

Bachelor's Degree