Assistant Store Manager

SUMMARY :

Under direct supervision, the Assistant Store Manager assists the Store Manager with the day to day operations of a Kelly-Moore paint store.

The Assistant Manager works closely with the Store Manager to ensure store employees consistently provide excellent customer service, established company procedures are followed, and the sales, gallon, and margin growth performance objectives are met.

The Assistant Store Manager acts in a supervisory capacity under the direction of the Store Manager.

PRIMARY RESPONSIBILITIES :

Collaborates with sales team in launching product promotions and developing strategies to generate and grow customer accounts.

Complies with the requirements of a retail store schedule, which may include opening the store early in the morning, and on weekends and holidays, and closing the store.

May assist Store Manager in scheduling staff in order to meet business needs. Handles payment transactions, cash and charge verifications and deposits, change verifications and safe withdrawals following company protocols Promptly and effectively resolves customer and / or staff issues when the Store Manager is not available.

Accurately prepares and / or contributes to the processing of operational and sales documents. Accurately handles receiving procedures;

unloading and stocking incoming inventory. Accurately tints paint and eye matches color.

ADDITIONAL RESPONSIBILITIES :

Professionally represents Kelly-Moore Paint Company. Promotes positive interpersonal relationships among store staff. Assists Store Manager and employees to ensure all operational parameters and goals are met.

May deliver orders to meet customer requirements while complying with Kelly-Moore Paint Company’s driving agreement. Helps to maintain paint and sundry inventories to required levels, ensures proper stock rotation, and conducts cycle counts, shelf audits, ordering and physical inventories.

Helps to maintain company standards for store appearance, including the cleanliness of the interior and exterior of the store.

Helps to maintain company merchandising standards for store appearance, window and sales floor displays, promotional displays, etc.

Assists Store Manager to ensure all requirements of the store compliance program are met. Completes all required training in a timely manner and supports staff to do the same.

Complies with all Kelly-Moore Paint Company policies and procedures. May perform light maintenance including sweeping, mopping, and dusting.

May clean restrooms as needed.

PHYSICAL REQUIREMENTS :

Age requirement : Must be 18 years of age or older. Frequently kneels, stoops, crouches, bends, climbs, reaches overhead, pushes, pulls, and grasps.

Works around heat, cold, dirt, dust, and minimal paint odors. Uses electronic point-of-sale device and scanner. Operates a variety of motor vehicles including vans and flatbed trucks.

May be required to operate powered industrial trucks such as forklifts, electric pallet jacks, etc. Accurately distinguishes colors.

Operates powered industrial equipment, including tinting and shaking equipment. Frequently carries, relocates and / or lifts up to 70-pound cartons and containers, including 5-gallon paint containers.

Operates a fully loaded (280 lbs.) hand truck and / or cart (1120 lbs.). Stands and walks on concrete surfaces for up to 8 hours per day.

Kelly-Moore provides equal opportunity in all terms and conditions of employment. We will not discriminate against qualified applicants or employees with respect to any terms or conditions of employment because of any basis protected by federal, state, local law including race, color, religion, religious dress or grooming practice, national origin, sex, age, marital status, physical and mental disability, medical condition, veteran status, sexual orientation, gender identity, gender expression, and genetic information.