Accounts Receivable Specialist

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.

As an organization, we are united in our responsibility to create healthier futures.

What you will be doing

Responsible for maintaining and documenting all records and interactions of delinquent accounts, incomplete files, and credit risks.

Maintains professional and frequent contact with internal and external customers to address all credit and collection issues.

Maintains a permanent record of each call made to the customer documenting specific details of the conversation as well as the amount and date of expected payments.

Performs in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing.

Responsible for the maintenance of accounts receivable ledger, accurate identification of overpayments, deductions and adjustment of customer claims.

Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed.

Participates in financial and operational audits, as required.

Performs related duties as assigned.

What your background should look like (minimum qualifications)

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two to four year degree or equivalent combination of experience and education;

normally requires a minimum of three (3) years experience working in a "goal driven" A / R dept. including commercial collections and research

Ability to communicate effectively both orally and in writing

Knowledge of general accounting principles

Familiarity with credit and collection operations procedures, including reconciliation of A / R activity; good reconciliation skills

Strong interpersonal skills

Creative problem solving and negotiation abilities

Strong mathematical and analytical skills

Strong organizational skills; attention to detail

Strong knowledge of Microsoft Word, Excel and PowerPoint

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Healthcare for associates and eligible dependents, same-sex and domestic partners

Paid time off, including vacations and holidays

Paid volunteer time off

Life insurance and disability protection

Pet insurance

Employee Stock Purchase Program

Retirement benefits and more