23 Sep
Business Analyst- Bilingual (Korean/English)
New Jersey, Usnj 00000 Usnj USA

Vacancy expired!

Job Description

  • Coordinate requests from various department for business process changes including enhancement IT systems.
  • Design and document workflow and make appropriate recommendations that will positively impact operational effectiveness
  • Collecting and analyzing business pain points and suggestion better solution for improvement.

Qualifications

  • Bilingual preferred (English, Korean)
  • Minimum of 5 years of experience related business innovation.
  • Experiences in Service Business Process are preferred
  • Experiences in contact center process/system are preferred
  • Strong communication and customer interface skills
  • Build/manage plan and risks
  • Identify & validate client's business needs & requirements/processes and translate them into system requirements
  • Strong organization skill for multiple task.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Vacancy expired!


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