23 Sep
Service Branch Manager
Vacancy expired!
Job Description
- Manage employee and customer retention
- Ensure quality of servicing through focusing on employees
- Interact with customers to answer concerns, save accounts, and demonstrate value of services
- Manage relationships with employees to include but not limited to training, scheduling, appearance, customer interaction, discipline, and incentive motivation
- Expand branch service type capability
- Responsible for and measured by service completion, customer retention, and number of re-services
- Responsible for the growth and quality of the branch
- Conduct job interviews
- Must possess a high level of professionalism and integrity as you provide world-class pest control service
- Must be able to mentor all branch employees by showing them what and how things are to be done
Qualifications
- Must be willing to relocate out of state
- Two years of service management experience (required)
- College degree (preferred)
- Working knowledge of Microsoft Office
- Ability to interact with customers, determine the root of their concerns, provide answers to their questions, and demonstrate the value of the services provided
- Ability to interact with Technicians and show a genuine interest and concern about them, their families, and their performance
- Excellent communication and organizational skills to provide exceptional customer service
- Demonstrate and practice a high level of integrity and professionalism
- Highly motivated and able to manage multiple tasks
- Maintain a clean and professional appearance at all times
- Must have a current and valid drivers license with no more than three major violations, three minor moving violations, and/or one at-fault accidents on driving record in the past 3 years.
- Must pass a criminal background check and drug test
- Able to lift up to 50 lbs
Additional Information
Why EDGE?- Free medical, dental, and vision plans available for employee and family
- Free life insurance and accidental death & dismemberment insurance
- Company vehicle provided
- Increased financial compensation as the Branch grows in revenue
- Company paid state and government licensing
- An opportunity to work in a unique culture that values creating opportunities for others
- $50,000 to $70,000 plus bonuses
Vacancy expired!