Desktop Support Analyst

DescriptionThe ideal candidate for this role will excel at explaining intricate technical information to the non-technical user. Are you a driven individual who is most productive in an active and positive environment? Robert Half Technology has a Desktop Support Technician role with a company in the Aerospace industry that may be the position for you, if you match these qualities. The ideal candidate for this position is motivated and has effective problem-solving abilities. This Desktop Support Analyst position, which is a long-term temporary opportunity, is located in the Stockton, California, area.Your responsibilities

Supply computer desktop support in accordance with established policies and procedures

Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

Interface regularly and effectively with ticket submitters

Solve computer problems, and implement appropriate action/solutions

Arrange hardware repairs with the appropriate vendors

Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

If interested in this Desktop Support position, please send resumes to michael.martinez@rht.com or call at 916.922.3147.Requirements

Desktop support or related experience

Permissions experience preferred

Experience with Service Desk Tickets

Active Directory experience preferred

Strong familiarity with Password Reset

MS Windows 10 experience

Ability to write reports, business correspondence, user instructions, and procedure manuals

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: DOELocation: Stockton, CADate Posted: September 22, 2020Employment Type: TemporaryJob Reference: 00450-0011562828Staffing Area: Technology u0026 IT