Full Time Office Manager (Clarksville)

Office Manager Job Description

We are a hometown restoration company who responds to emergency losses. You will help manage these losses for residential and commercial water, fire, wind, mold restoration projects.

The Office Manager manages key customer and insured projects. Office management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project. The successful candidate will work directly with customers and insured’s to ensure all aspects of the project meet deadlines. He or she will coordinate with technicians, and vendors to ensure all aspects of each project are compatible. Hours are Monday- Friday 8:00AM- 5:00PM.

Responsibilities:

Answering phones and route jobs to appropriate persons

Answer a company provided On – Call cell phone after hours (rotate weekly)

Responsible for ensuring all required paperwork has been completed and collected

Ensure that all projects are on-time, within scope and within budget

Coordinate third parties/vendors for the flawless execution of projects

Manage changes to the project scope, project schedule and project costs

Manage the relationship with the customers, insured’s, and all stakeholders

Create and maintain comprehensive project documentation

Communicate with technicians, customers, insured’s to take detailed notes and clarify

specific requirements of each project

Delegate project tasks based on technicians individual strengths, skill sets and experience levels

Perform other related duties as assigned

Requirements:

Proven working experience in Office management

Excellent client-facing and internal communication skills

Excellent written and verbal communication skills

Solid organizational skills including attention to detail and multitasking skills

Strong working knowledge of Microsoft Office, and Quickbooks

Degree or certification in appropriate field of study or equivalent work experience

If interested in this position please apply in person at 651 Crossland Ave. Clarksville, TN 37040. Between Monday- Friday 8:30AM- 4:30PM Please bring a valid drivers license, resume and salary requirements.