Patient Care Coordinator (Oroville, CA)

This fast growing private practice is looking for a motivated and caring front office coordinator. This family oriented business puts a lot of care into their employees and patients. The individual in this role will answer inquiries and obtain information from patients over the phone and in person, handle insurance questions, schedule appointments, maintain databases, and perform other administrative duties for the office. This position requires an interactive relationship with the patients, and excellent phone skills.

Our Culture:

An experienced team built around a culture of professional growth and knowledge sharing

This company has developed a strong database and loyal following of satisfied patients based on outstanding services and exemplary patient care

Supports innovative thinking and values the team like family

You will:

Provide the first customer contact for patients who call or come in to schedule an appointment or inquire about our services

Answer inquiries and obtain information from patients

Handle insurance questions, schedule appointments, maintain databases, and other administrative duties

Maintain all daily, weekly and monthly reports and tracking documents as directed

Handle a variety of administrative tasks to include typing, filing, inventory, mail, checking in hearing aids, and verifying the status of the aids

You will need:

Education: High School diploma required, higher education preferred

Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor population. This includes listening, sales, and problem solving skills

1-2+ years of office experience in a patient driven industry preferred

Experience with word processing and database software

Ability to handle a busy office with interruptions, calls, walk-ins. Must have the ability to direct the flow of the office with efficiency and grace