Support Service Asst. (Brick Township)

Position Description

Job Title: Supportive Service Assistant

Department: Supportive/ Community Care Program Services

Reports to: Program Manager or Senior Supportive Service Assistant

FLSA Status: Non-exempt

The following statements are intended to describe the general nature and level of work to be performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of an incumbent.

Position Summary: Provides supervision, guidance, instruction, skill building, and/or rehabilitation to assigned persons served within a specific Program site regarding daily living activities, safety, vocational activities, and interaction with others.

Essential Responsibilities: 1. Maintains all levels of supervision for assigned persons served at specific Program sites as outlined in the IPP (Individual Program Plan), Annex A and/or program descriptions. Follows established Bancroft policies and procedures, and maintains compliance with Division of Developmental Disabilities (DDD) regulations, Health Insurance Portability & Accountability Act (HIPAA) regulations, DDD Supported Employment/Day Program (SE/DP) Manual standards (if applicable), Department of Labor (DOL) regulations (if applicable), Department of Human Services 1047 regulations (if applicable), Commission on Accreditation of Rehabilitation Facilities (CARF) standards, and applicable state/local/federal regulations at all times.

2. Complies with the IPP as detailed for assigned persons served; runs daily goals with each individual;

instructs, prompts, and/or assists each person in the achievement of goals while actively encouraging the independence of each person within his/her ability limit while following standard interaction protocol or individual behavior plan.

3. Supervises, instructs, and provides guidance to assigned persons served with daily living and work

activities, as applicable and dependent upon specific Program; e.g., purchase and inventory of food and personal supplies, cooking, housekeeping, money management, social awareness, interpersonal relationships, work skills, personal hygiene, recreational and vocational activities, etc.

4. Ensures Program site operates in accordance with the organization’s quality standards for safety,

cleanliness, and comfort and state licensing and accreditation standards.

Position Requirements:

Education & Experience: High School diploma or equivalent required with additional education in a related field desirable. BA in Social Work, Psychology, or a related field preferred. Related work experience desirable.

Special Skills: Demonstrated ability to effectively communicate both verbally and in written form required. Basic math skills required. Effective interpersonal skills, a strong desire to work with neurologically-challenged individuals required, and the ability to implement crisis intervention techniques required. Operative knowledge of MS Office Word and Excel spreadsheets preferred. Attainment of CPR, First Aid, Crisis Prevention and Intervention, and Medication certification within the first 90 days of employment required. Valid driver’s license required in incumbent’s legal name and current address with no provisional restrictions. Minimum 18 years of age required.

Required Knowledge, Skills and Abilities: Direct Care Positions

1. APPLIED LEARNING - Demonstrates the ability to acquire knowledge and to learn new concepts and skills while

working on the job. Accurately applies new skills and knowledge within a reasonable timeframe.

2. ATTENTION TO DETAIL - Pays attention to and is able to identify small differences, mistakes, or defects.

Identifies when something is wrong or is likely to go wrong by paying careful attention to one's work.

3. COACHING - Explains new information or skills to another individual for the purpose of improving that person’s

performance. Patiently works with the individual to ensure that he/she understands and is competent at the skill or competency area.

4. COMMUNICATION - Presents ideas in an easy to understand manner with an engaging and captivating style. Effectively communicates complex ideas or thoughts in an easy to understand manner. Uses appropriate grammar, including vocabulary and sentence structure. Expresses information and ideas, orally and in writing, in a manner that is clear, concise, and easy to comprehend. Uses proper spelling, grammar, and sentence structure.