Customer Service Representative

DescriptionWe're Seeking a Customer Service Representative!OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Ontario, California region and is a short-term temporary-to-full-time employment opportunity.How you will make an impact

Give exceptional customer service in a timely fashion

Be a part of business development by by actively cross-selling and referring customers

Manage the fielding and sending of important written business correspondence

Receive and place telephone calls

Requirements

Supportive, positive attitude with a professional demeanour applied to all tasks

1+ years of past relevant experience

Proficient with computers and technology platforms

Comfort and confidence when interacting with internal and external partners and clients/customers

Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

Customer service and office administrative skills

Excellent written/verbal communication and organizational skills

Command of import customer service

Comprehensive knowledge of customer service

Adeptness in Post-Sales Support

Administrative Assistance experience

Numeric data entry experience preferred

Demonstrated knowledge of Inbound Sales

Deep understanding of data entry

Proficiency with Microsoft Office required

Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Strong problem-solving skills

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $15.84 - $18.34 / HourlyLocation: Ontario, CADate Posted: September 23, 2020Employment Type: Temp to HireJob Reference: 00500-0011563275Staffing Area: Office u0026 Administrative