Operations Team Lead

Summary :

The Operations Team Lead is responsible for servicing multiple customer accounts by receiving, stocking, or pulling orders according to request as well as directing workflow of the employees within the account.

Job Duties : -

Tracks employee hours in account to provide feedback

Directs team of employees for one or more accounts in warehouse

Coordinates with CSR and Operations Supervisor to determine shipping schedules, labor requirements for rework projects, and cycle counts

Unloads and moves inbound freight product to storage locations safely and efficiently

Pulls and prepares product for shipment, ensuring the exact number and type of product is loaded

Performs picking duties in an efficient manner that meets both customer and company standards

Efficiently moves and loads product from staging and / or storage areas into trailers

Ships, receives, loads, unloads, moves, stacks and stages products and materials using a fork lift, clamp truck, electric or manual pallet jack, or other power equipment

Operates equipment in a safe and efficient manner following defined work methods and procedures

Assists supervisory personnel in overseeing activities in one or more accounts

Assists in training Operators

Maintains the equipment in a neat, clean and orderly fashion

Participates in rework and repack of product as needed or requested by customer

Assists in maintaining the security of the warehouses by conducting operations in a manner which promotes safety of employees and security of customer's products

Assists in performing physical inventories and proper stock rotation

Performs double checking and cycle counts according to ISO 9001 procedures

Informs supervisor of any unsafe or hazardous working conditions

Other duties as required and assigned

For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

Requirements :

High school diploma or GED (General Education Diploma) equivalent

2 to 4 years related experience and / or training; or an equivalent combination of education and experience

Experience with warehouse equipment

Experience with Microsoft Office, including Excel

Synapse training preferred

Ability to read and interpret simple instructions, short correspondence, and memos

Ability to write simple reports and correspondence

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Environment :

While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, or crouch.

The employee is occasionally required to sit and climb or balance and may occasionally lift and / or move up to 50 pounds.

This position will be regularly exposed to moving mechanical parts and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC).

The standards of the Americans with Disabilities Act (1990) require that employees be able to perform Essential Functions of the job with or without reasonable accommodation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions .