Office Manager (Waterford)
Vacancy expired!
We’re looking for an Office Manager to join our team!
Benvenuti Oil is a premier provider of HVAC services and heating oil serving southeastern Connecticut since 1950. Our company provides an excellent work environment and is passionate in its dedication to customer service. We place an enormous value on the welfare and commitment of our employees as well as the superior level of service they provide to our customers. Benvenuti Oil is looking for an energetic, mature person to join our family. Compensation is commensurate on your skills and level of experience.
Key Qualifications:
Must be able to multi-task with little direction, set priorities, be detail-oriented and self-motivated
Polite, courteous, friendly and committed to providing excellent service
Ability to work well independently and as part of a team
Exceptional ability to problem-solve, make decisions independently and prioritize work flow
Remain calm and courteous when dealing with difficult situations involving customers and/or employees
Must be reliable, dependable and have excellent communication skills
Proven skills showing initiative, personal responsibility and accountability
Proven speed and accuracy in the completion of tasks
Maintains a "can do” attitude and welcomes a challenge
This role requires an experienced self-directed, resourceful, high-energy person who is confident taking initiative and finding opportunities to enhance their role beyond the daily call of duty
Job Description:
Manage office operations including files, correspondence, mail and billing
Manage equipment installation financing and rebate programs
Manage social media, marketing and advertising
Manage DOT compliance and oil assistance programs
Manage oil and service billing plus account receivables and collections
Manage and help grow the company
Manage service and oil delivery schedules
Daily phone and email interaction with customers, vendors, and employees
Deal with escalating situations when customers have issues
Maintain and schedule new, follow up and installation appointments
Proficient with Microsoft Office 365 and social media platforms
Help improve systems and processes for better efficiency within the company
Other duties as assigned by upper Management
Job Requirements:
Must have a High School Diploma or GED, college degree preferred
Must have 5+ years office management experience
Must be a highly detail-oriented person
Ability to lead others effectively
Very skilled in Microsoft Office 365 and social media platforms
Above average communication skills
Ability to de-escalate customer concerns effectively and efficiently
Familiar with real estate, contractor and/or mechanical trades a plus
Benefits:
Up to 70% paid health insurance
Dental, vision and disability insurance options
Paid time off
Retirement plan with match
A FUN working environment
Vacancy expired!