Expert Service Manager

We are the market leaders and looking for our employees to grow in the future and move up the ladder.

We are a very aggressive and growing company who only the very best and very motivated team members.

With generations of experience delivering the highest quality service available to over 65,249 c ustomers, DEAR Services Plumbing, Heating, Cooling, Electric, Drain & Sewer is fully dedicated to maintaining its position as WA’s #1 rated service c ompany.

We are A+ rated by the BBB and have received Angie’s List’s Super Service Award.

DEAR Services delivers Service You Can Trust!

Why join our team?

Plenty of advancement opportunities

Training for other trades

New service vehicles and top grade stock

New phones and tablets

Paid vacations

birthdays

We live by our core value "Great place to work All for one and one for all!

We are looking for motivated and professional Service Managers for our HVAC, Plumbing, and Electric divisions.

Service managers are responsible for supporting the service experts in their division while bringing all calls to effective resolution.

The manager will supervise and coach their field technicians how to educate their customers in choosing service, financing options, and handling customer relations.

The ideal candidate will be knowledgeable and open to the concept of flat rate pricing and will focus on providing exceptional customer service to every customer.

Safety First For Our Family and Theirs Think Twice, Act Once Delivering WOW Through Service Exceeding Every Customer’s Expectations

Demonstrate Highest Level of Integrity Doing the Right Thing Even When No One is Watching

Great Place to Work All for One and One for All

Requirements

Must follow the outline of company policies and procedures.

Communicate professionally and respectfully with customers, office staff, and coworkers.

Be able to work in a fast paced environment and juggle multiple priorities.

Must have strong customer service skills.

Be able to remain calm while resolving customer complaints.

Must have a working knowledge of general industry standards.

Must have strong supervisory and computer skills.

Typical work week is 8-10 hour workdays, Monday Friday, with rotating Saturday shifts.

Benefits :

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Overtime Available

Come work with us and not for us.

Only motivated people should apply.