Customer service insurance agent

DescriptionOpenings for Customer Service Representatives!Further your skills as a Customer Service Representative in the expanding Insurance industry through this exciting opportunity at OfficeTeam. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term temporary-to-full-time engagement, and can work in Stockton, California, this could be the Customer Service Representative position for you!Major responsibilities

Offer friendly, accurate customer service in a timely fashion

Receive and place telephone calls

Field and send written business correspondence

Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Requirements

Microsoft Office knowledge required

Excellent customer service and office administrative skills

2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

Experience performing extensive research to resolve complex customer inquiries

Command of customer service

Casualty Insurance experience desired

Upbeat, positive attitude and an approach to work rooted in professionalism

Sound written and verbal communication skills

Strong problem solving and analytical skills

Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Ability to navigate multiple computer systems and applications

Ability to interact effectively with internal and external partners and clients/customers

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today at 209.513.9883!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $13.00 - $14.00 / HourlyLocation: Stockton, CADate Posted: September 25, 2020Employment Type: Temp to HireJob Reference: 00450-0011569612Staffing Area: Office u0026 Administrative