Customer Support Specialist

DescriptionWe currently have an opportunity for an articulate and skilled Bilingual Customer Service Representative for a growing healthcare client! The ideal Customer Service Representative will be pleasant, customer oriented and extremely proficient in Microsoft Excel and Microsoft Word. Must possess and demonstrate strong abilities in data entry, typing, call documentation and customer service skills including active listening. Prior experience in healthcare setting and knowledge of medical terminology preferred. Prior customer service classes in soft skills, active listening and call documentation preferred. Use tools and apply problem-solving skills to identify immediate caller needs, including potential crisis calls, escalate crisis calls according to standard operating procedures. Bilingual in English and Spanish is a must.Requirements Bilingual in English and Spanish is a must. Ability to work the shifts below: 11:30am – 8:00pm 1:00pm – 9:30pm 3:30pm-12:00am (midnight) 10:30pm-9:00am You are required to work two full weekends each month.If you are interested in this role, please apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $13.00 - $14.00 / HourlyLocation: El Paso, TXDate Posted: September 25, 2020Employment Type: TemporaryJob Reference: 04061-9502702071Staffing Area: Office u0026 Administrative