Process Improvement Manager - Grievance & Appeals Support

Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. At Anthem, Inc., it is a powerful combination, and the foundation upon which we are creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.Process Improvement Manager – Grievance and Appeals Support – PS37869

Location: Virginia Beach or Richmond, VA, or Mason, OH

At this time, Anthem will not sponsor a new applicant for employment authorization for this position.

Description:

Responsible for process improvement projects to increase the quality and performance of a business unit. Responsibilities:

· Provides process improvement methodology, coaching and training to associates and team members who are participating in process improvement projects.

· Collaborates with cross-functional teams in the identification, research and implementation of process improvements.

· Leads projects of significant scope.

· Manages internal and external process improvement projects with team members who work across regional and enterprise wide organizational structures and with external parties (providers and trade organizations) to formulate consensus on improvements and to implement internal and external systems, policies and procedures. Requirements:

· Requires a BA/BS in a related field, 5- 8 years of process improvement or project management experience; or any combination of education and experience, which would provide an equivalent background. Six Sigma Black Belt certification or related process improvement certification preferred.

· Process analysis and documentation expertise

· Data analysis and presentation skills (Excel, Tableau, etc.)

· Facilitation skills with a focus on end to end project leadership

· Project management and detailed task managementAnthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 Diversity Inc. magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at Careers.antheminc.comAn Equal Opportunity Employer/Disability/VeteranREQNUMBER: PS37869