Solutions Management Manager

Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. At National Government Services (NGS), an independent subsidiary of Anthem, Inc. and one of the largest Medicare contractors in the country, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.This is an exceptional opportunity to do innovative work that means more to you and those we serve.The Solutions Management Manager role is responsible for leading the planning and implementation of products and services for a line of business enterprise wide. Serves as the single point of contact and subject matter expert on all aspects of planning, implementing and managing day to day operational, technical and business partner interactions for existing programs and works together with Product Development to consult on enhancements to existing products and development of new digital health solutions and growth opportunities.Primary duties include, but are not limited to:

Provides consultation and advice to business partners regarding benefits of technologies, products and federal digital health growth opportunities.

Explains timelines and measures of success for implementing these products. Coordinates with the Technical and Operational Centers of Excellence regarding implementations or specific customization by line of business and communicates changes to Product Development for consideration in product performance and financial analyses.

Schedules and coordinates implementation of contracted products and services for assigned business partners.

Coordinates data requirements, production schedules and deliverables with the business partner.

Oversees all business partner specifications and/or modifications for contracted products and services.

Provides business partners with the resources, training and services necessary to effectively utilize the products that the department provides.

Analyzes business partner data for QA and identification of opportunities for business partners to utilize products and services to improve plan performance.

Maintains detailed knowledge of current digital health and emerging technologies development plans, communicates this information to business partners, assists in the selection of technologies and digital health solutions to be utilized in pilot and full rollout of products and services, and guides business partners in continually reviewing and updating technologies.

Maintains detailed knowledge of all current systems, products and services and basic understanding of future system and product development plans to allow appropriate level of communication with business partner.

Leads department projects and mentors solutions management staff.

Analyzes federal health care programs, both current and potential, for identification of growth opportunities that align to the company’s capabilities and solutions.

Analyzes company’s capabilities and solutions to identify opportunities for gap closure, changes, technical solution options, and potential customer growth options.

Coordinates with marketing and communications teams on internal and external digital health communications for client engagements, conferences, and print or online communications.

Attends and participates in conferences related to digital health opportunities in the federal government.

Coordinates with and provides input to the Business Development team for federal health care digital health opportunities, including identifying leads for growth opportunities, bid development, partner analysis, solution development, and proposal development.

Qualifications Requires a BA/BS degree and 5-7 years of experience in a related field, 2-3 years’ experience in solutions management; or an equivalent combination of education and experience required.

Graduate degree and/or professional designation related to field preferred.

Project management experience preferred.

Federal Government Opportunity Analysis experience preferred.

Baltimore and Columbia, MD areas preferred.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.REQNUMBER: PS39468-Columbia-Maryland1