Azure - Cloud Systems Engineer, Sr.

Position DescriptionWhat does a great Cloud System Engineer do?As a Senior Azure-focused Cloud Systems Engineer, you will be a part of the Fiserv Technical Services team that supports the Financial Risk & Management Systems (FRMS) business unit as they transition key applications to the cloud. You will be tasked with being the subject matter expert for our Azure environments. You will also be working with our Professional Services and Product Departments to provide feedback on our build pipeline and collaborate on improving our internal tools. You will be a part of a team that builds and supports new applications in the Azure cloud.The role:Our Engineers play a critical role in the success of our clients and are expected to effectively communicate our recommended solutions in a consultative role for each client. Therefore, a successful candidate will possess a high degree of self-management, personal accountability, strong communication skills, and teamwork. The ability to interact, engineer, and communicate collaboratively at the highest technical levels with customers, vendors, partners, and all members of staff is required.Responsibilities:

Act as a Subject Matter Expert in Azure for the Hosted Operations Team

Gather feedback from the department on areas of improvement and provide solutions utilizing Azure

Serve as a point of escalation for complex Azure cases

Participate in inter-departmental planning meetings on suggested solutions for existing issues as well as systemic and process improvements

Work with internal team on identifying pain points in Azure deployments and configuration and ways to alleviate them

Maintain and enhance current client environment configurations

Organize and execute training sessions for new workflows and procedure recommendations

Provide mentorship and guidance to junior engineers

Participate in an on-call rotation

Basic Qualifications for consideration

3+ years of experience with Azure platform

1+ years of hands-on experience with Windows or Linux administration, Engineering, and Automation

Experience with CICD concepts and tools such as Octopus Deploy.

Strong understanding of the OSI Model and how it relates to cloud computing

Expert level in managing the lifecycle of IaaS VMs - troubleshoot VM boot issues, Backup/Restore VM and Disks (Snapshot and Recovery Vault), Imaging, Resizing and Scaling VMs

Specialist in Azure Monitor, this will include configuring and maintaining the following: diagnostic settings, Log Analytics, Application Insights and writing Log Analytics queries via Kusto Query Language

Expert working with Azure App Service - diagnose and remediate resource contention issues and Identify failures in application logs

Expert level in Azure Resource Manager (ARM) Templates

Team player, strong verbal and written communication and interpersonal skills with customers, vendors and partners, and across all levels of the organization

Well organized, attentive to details and able to meet demanding deadlines

Must be able to work from home.

Education:High School diploma or equivalent required; Bachelor’s degree preferredPreferred Qualifications for Consideration

Experience with Azure Policy and Security Center

Proficiency with AWS management (EC2, SNS/SQS, RDS) or willingness to learn

Experience with a distributed management system

Scripting skills: Bash/Python/PowerShell

Virtualization platforms: VMware, Xen, et al

Windows administration experience

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Learn more about us.To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.In this role, you will be aligned to our Financial & Risk Management solutions business (FRMS). Our solutions help financial institutions optimize their use of and return on capital by making risk actionable and transparent within their organizations. Solutions are offered in multiple delivery modes including software products, customer-funded development, alliance services, consulting, ASP and hosted services.We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)Explore the possibilities of a career with Fiserv and Find Your Forward with us.Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.