Processor

A trusted insurance carrier since 1886, Continental Western Group (CWG) offers a broad array of commercial insurance products for businesses in 13 states from the Rocky Mountains to the Great Lakes. Our goal is to be the strong, local and trusted choice for independent insurance agents and customers.About W. R. Berkley CorporationW. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively to changing market conditions and local customer needs. This decentralized structure provides financial accountability and incentives to local management and enables us to attract and retain the highest caliber professionals. We have the expertise and resources to utilize our strengths in the present environment, and the flexibility to anticipate, innovate and respond to whatever opportunities and challenges the future may hold.Processes commercial insurance - new business, renewals, endorsements, cancellations, audits, non-renewals, driver information requests and quotes within established department service and quality standards.

Reviews documents to determine proper procedural action. Consults with underwriting staff and/or agent for missing or inaccurate information. Accesses other resources for needed information. Refers documents to Underwriting Assistant that are beyond assigned authority level. Identifies and prioritizes work according to department standards. Maintains established department service and quality standards.

Reviews and enters new account and premium information and compares to established processing guidelines. Reviews renewal policy and premium information and compares to established processing guidelines. Accurately completes endorsements in the appropriate manner and in accordance with established department procedures. Updates workflow application, UAD, DART, or spreadsheets as needed.

Performs quality review on the entered information to ensure consistency in meeting established department quality and quantity standards. Conducts peer quality review audits.

High school diploma or equivalent; or one year related experience and/or training; or equivalent combination of education and experience.

Possess strong customer orientation, effective interpersonal and communication skills

General knowledge of insurance policies and practices; prefer familiarity with commercial processing or support services.

Organize, prioritize and manage multiple tasks in a fast-paced environment;

Proficient with Microsoft Word, Excel and Outlook and department on-line reference materials.

Completion of or working toward AINS, AU or related designations preferred.

Job ID: 2020-4248 Street: 11201 Douglas Avenue Industry: InsuranceSeniority Level: AssociateJob Functions: AdministrativeOtherEmployment Type: Full-Time