Hotel General Manager - Hilton Garden Inn, Folsom

Duties and Responsibilities

Be the model and example for maintaining a friendly, attentive, and service oriented demeanor in all interactions with guests and hotel staff.

Keeping open communication between leaders within the hotel staff and work to develop high quality staff that are aligned with the high level of guest service that is expected.

Accurately manage financials, P&L and payroll to maintain profitability.

Ensure compliance with local and state requirements for licensing and permits.

Maintain security and safety systems within property and ensure that proper inspections and maintenance is attended to.

Drive property wide improvements within staff training and development, to ensure top quality guest services and drive consistent guest returns

Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

Communicating ideas, development goals and tasks to team members effectively and maintain timely follow up to delegated tasks.

Able to keep a proactive view of issues within the property, and be attentive in arriving at a solution before disruption of the hotel functions occur.

Analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business.

Receiving concerns and issues from hotel guests and staff in an attentive, professionally focused manner.

Other duties and tasks as needed.

The Successful General Manager Candidate

At least five (5) years’ experience in progressive hotel roles.

College degree, preferably in hotel management or similar major

Strong management skills of large teams.

Developed time management skills.

Ability to effectively delegate tasks to the most qualified staff members.

Ability to produce financial results in line with budgeted objectives

The Benefits of Arbor Lodging

Competitive salaries

Annual review with increase potential

Comprehensive benefits package, including medical, dental and vision insurance programs

Paid Vacation Time

401k program with company match

Arbor Lodging focuses on Five Guiding Principles to maintain a culture that allows growth, development, and progression within the properties :

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.

Lead with Heart - Be kind, passionate and hospitable.

Be Accountable - Take ownership and deliver results.

Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.

Celebrate Differences - Embrace diversity; respect individual opinions and ideas.